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Bartering: Your Expertise And
Services Are Worth Big Bucks
Bartering is not negotiating! Bartering is
"trading" for a service, or for the goods you want. In
essence, bartering is simply buying or paying for goods or services
using something other than money (coins or government printer paper
dollars).
Thus defined, bartering has been around much
longer than money as we know it today. Recent estimates indicate that at
least 60 percent of companies on the New York Stock Exchange use the
principles of bartering as a standard business practice. Congressmen
barter daily to gain support for their pet projects. U.S. aircraft
manufacturers barter with foreign airlines in order to close sales on
million dollar contracts. Perhaps you have experienced at one time or
another in your life a friend saying, "Okay, that's one you owe
me..." Basically, that's bartering.
The reason bartering enjoys renewed popularity in
times of tight money is simply that it is the "bottom-line"
method of survival with little or no cash. In times of high interest
rates, cash in anyone's pocket is indeed a very precious commodity, and
bartering is even more popular. Bartering affords booth the individual
and the established business a way to hold onto cash while continuing to
get needed goods and services.
In addition to saving a business borrowing costs,
bartering can improve its cash flow and liquidity. For anyone trying To
operate a successful business, this is vitally important, and for
individual families in these times, it makes possible the saving of cash
funds for those purchases where cash is necessary.
To start and successfully operate a bartering
club, YOU MUST THINK IN TERMS OF A BANKER. After all, that's precisely
the reason for your business - to receive and keep track of people's
deposits while lending and bringing together other people wanting or
needing these deposits.
So your first task is to round up depositors. As a
one-man operation, you can start from your home with nothing more than
your telephone and kitchen table, but until you get helpers you'll
either be very small or very busy (probably both).
You can run a small display ad in your local
newspaper. A good ad would include the following ideas:
NEW BARTERING CLUB!
Trade your expertise and/or time for the
merchandise or services you need. We have the traders ready -
merchandise, specialized skills, buyers too! Call now and register.
ABC BARTERING (123) 456-7890
When respondents to this ad call, you handle them
just as a banker handles someone opening a new account. You explain how
your club works: Everyone pays a membership fee of $100 to $300, and
annual dues of $50 to $100. The depositor tells you what he wants to
deposit, perhaps $150 worth of printing services, and what he's looking
for in return - storage space for his boat over a three month period. If
you have a depositor with garage space for rent and needing printing
services, you have a transaction.
But let's say you have no "perfect
match" for this depositor. On your list of depositors you have a
dentist who's offering $500 worth of dental work for someone to paint
his house. A woman with a garage to rent in exchange for dental work for
her children. An unemployed painter willing to paint houses in exchange
for a side of beef, and a butcher who wants to trade a side of beef for
advertising circulars.
Remember, when a new member joins your club, he
makes a deposit and states his wants or needs. In the above example, you
have a typical bartering club situation. Your service is to spend or
line up those deposits to match the wants or needs of the club members.
An affinity for people and a good memory are vital
to this kind of business, especially if you're running a "one-man
show". Generally, when you have a buyer for one of your depositors,
you notify him or her right away with a phone call. You simply tell her
that Club Member A wants to rent your garage. She tell you fine, but she
doesn't want any printing services. You simply tell her to hang on
because you are currently in the process of contacting the dentist who
will do the work on her kids' teeth. And so it goes in the operation of
a bartering club.
Some of the larger bartering clubs (with several
thousand members), simply list the deposits and wants or needs on a
computer, and then invite their members to come in and check out the
availabilities for themselves. Others maintain merchandise stores where
the members come in to first look at the computer listing, and then to
shop, using credit against their deposits. The smaller clubs usually
publish a weekly "traders wanted" sheet and let it go at that.
These methods all work, but we've found that
instead of leaving your members to fend for themselves or make their own
trades, the most profitable system is to hire commission sales people to
solicit (recruit if you will) new members, specifically with deposits to
match the wants and needs of your present members. These sales people
should get 20% of the membership fee from each new member they sign,
plus 3 to 5 percent of the total value of each trade they arrange and
close. This percentage, of course, to be paid in club credits, spendable
on merchandise or services offered by the club.
You'll need a club charter, a board of directors
or officers, and in many areas, a city or county license. Check with
your city or county clerk for more information on these requirements.
You should also have a membership contract, the original for your files
and a duplicate for the member. In most cases you can write your own,
using any organization membership contract as a guide, or you can have
your attorney draw one up for you. You'll also need a membership
booklet, or at least an addenda sheet to your contract, explaining the
rules and bylaws of your club. It's also suggested that you supply your
members with consecutively numbered "club membership identification
cards" for their wallets or purses. Some clubs even give membership
certificates suitable for framing. You can pick these up at any large
stationery house or commercial print shop.
Two things are important to the make up of the
membership package you exchange for membership fees:
1. It must be as impressive as you can make it
2. It must be legal, while serving your needs
almost exclusively.
Basically, you should have at least 100 members
before you begin concentrating on arranging trades. As stated earlier in
this report, the easiest way to recruit new members is to run an ad in
your newspapers, and perhaps even on your local radio stations as well.
Follow up on these inquiries with a direct mail
package, which would typically consist of a brochure explaining the
beauty and benefits of being a member of your bartering club, a sales
letter, and a return reply order form. After you've sent out the direct
mail piece, be sure too follow up by phone, and if necessary, make a
call in person as any other sales person would do.
Another way of recruiting new members is via the
Amway Introduction Party Program. Allow a certain number of club credits
for each party a club member arranges for you. Insist on at least 10
couples for each party, and then as the "Attraction of the
Evening," you or one of your salespeople give a motivation-benefits
available recruiting talk. Be sure you get the names, addresses and
phone numbers of everyone attending, and be sure that everyone leaves
with your literature.
If all those in attendance at these parties do not
join, the follow up on them, first by phone and then with personal sales
presentations. Once you've got them interested in your club, do not let
go or give up on them until you have signed them as members. Another
thing - take a page from the Party Plan Merchandiser's Handbook, and
look for those who would be most likely to want to promote a similar
party for you. Offer them an item of merchandise they might be
particularly interested in, and club credits if they'll not only join,
but also stage a party for you.
A bit more expensive, but just as certain of
success are free seminars. Rent a large meeting room, advertise in your
local papers, and then put on a hard-sell recruiting show. Such a plan
is very similar to the party plan idea, but on a larger scale. An inside
tip: Whenever you stage a recruiting party or seminar, always "pad
the audience" with your own people, who will of course lead the way
for those you're trying to recruit.
As stated earlier, you can start operations out of
your home, but working out of your home has a number of growth
inhibiting factors. After a certain period of time, the growth of almost
any kind of business is retarded when it's operated out of a home. So
just as soon as you possibly can afford to, move into an office of some
sort. Keep your eyes open and consider the feasibility of sharing an
office with an insurance agent or real estate broker. Check your
newspaper classifieds for businesses willing to share office space or to
rent desk space or other office amenities.
This is the kind of business that demands an image
of success. You just can't keep people from "dropping in" when
you're operating strictly on a local basis. And when you attempt to hire
sales people, a place of business to work out of is just as important to
them as how much commission they're going to receive. Image is super
important, so don't neglect it!
Ideally, you should have one salesman for every
50,000 people in your area. Run an ad in your local newspaper, and also
list your needs with your state's employment service. Hire ONLY
commission salespeople. Give them a percentage of the membership fee for
each new member they sign, plus a small commission on each trade deal
they close.
Assign each of your people specific territories,
and insist that they call on potential commercial accounts ranging from
the "hole in the wall" rubber stamp shop to magazine
publishers and commuter airlines. There's plenty of business available
in every city or metro area in the country. Encourage your sales people
to be creative and imaginative when calling on prospects. Then, be sure
that you keep an open mind and listen to their wild trading proposals
(some "wild" proposals have been known to become
"wildly" successful)!
Schedule "open discussion" sales
meetings every morning before your sales people "hit the
bricks". Have each of them report on their selling efforts from the
day before, and present to you a written list of prospects they plan to
call on today. Set up sales motivation workshops to be held at least
once a month, and at least once a week schedule a motivational speaker
or play one of the widely available success/inspirational tapes as a
closing feature of your morning sales meetings. Stock sales success
books and encourage your people to borrow them, take them home and read
them. Your sales people will make you rich, but only if you turn them on
and keep them flying high with personal motivation.
Should you or should you not accept installment
payments from new members? Yes, by all means! But only when you've got
their signature on a contract drawn up for your benefit and deemed
legally binding by your attorney. What about bank cards? Yes indeed! In
fact, you'll find that your capability of handling bank cards will
double or even triple your sales.
Precisely how much are you going to need in actual
start-up costs? We should estimate a least $500 for your printing and
legal fees, unless you can trade charter memberships in your club for
these services. Time wise, you're going to be putting in 18-hour days,
and 7-day weeks, until you get those first 100 people signed up. And
there won't be any money for salary of long-deserved vacations from
these first 100 members you sign. You'll need it all for advertising,
membership packets and office set-up. However, if you can really work at
it, you should be home free in six weeks or less. Then you can set up
your office, hire a couple of girls to handle the paperwork, and take on
a salesperson or two.
Reputation and success in matching offers to wants
will be just as important as image, so give it your all. Don't give up;
stand behind the implied, as well as the real promises you make to your
members.
A couple of final notes: Should you offer a
guarantee of satisfaction? Only so long as it makes money for you, and
you can back it up. There's not a person in business anywhere who enjoys
refunding a customer's money. But don't forget that the existence of
your business depends on service. The more you project an image of a
"people pleaser," the greater success you're going to achieve.
This is definitely not a business for someone who doesn't enjoy
"waiting on" people. You've got like people, enjoy helping
them, and want the inner satisfaction that comes from selling new ideas.
This is definitely a growth business. Bartering
Clubs in metropolitan population areas of 300,000 or more are reporting
incomes of over a million dollars. The average in cities of 100,000
population is about $150,000 per year.
Actually, no experience or special training is
required. The operation of a Bartering Club is equally suited to women
or men. Both do equally well as salespeople. It's a business that fills
a need, and a kind of membership program people will stand in line to be
a part of, once they've been introduced to the benefits.
This is the plan. It's going to take your time and
effort to get organized, but after your initial work to establish this
business, you can become quite wealthy in a relatively short time. Read
over this plan again; determine if this is "the one" for you,
and then go all out. It's up to you, and all it takes now is action on
your part. |